Legal

Privacy Policy

Last updated: October 31, 2025Effective: October 31, 2025

Introduction

At Creative Brain Inc., we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our free developer tools, SEO analysis tools, AI automation services, and custom development solutions. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

01.Information We Collect

We collect information about you in various ways when you use our services. The information we collect includes:

Personal Data

Contact Information: We collect your full name, email address, phone number, and company name when you fill out forms on our website, subscribe to our newsletter, or contact us for services.
Account Information: If you create an account with us through Supabase authentication, we collect your username, encrypted password, and profile information.
Payment Information: When you purchase our services, we collect billing information including your name, billing address, and payment details. Payment processing is handled securely by third-party payment processors.
Communication Data: We collect information from your emails, messages, and other communications with us, including any files or documents you share.

Usage Data

Tool Usage: We collect data about how you use our free developer tools (JSON formatter, regex tester, image compressor, etc.) including tool preferences and usage frequency.
Website Analytics: We collect information about your visits to our website, including pages viewed, time spent, browser type, device information, and IP address.
SEO Tool Data: When you use our SEO analysis tools, we may temporarily process URLs and website data you provide for analysis purposes.
Technical Information: We automatically collect technical information including browser version, operating system, screen resolution, and referring website.

Cookies and Tracking Technologies

Essential Cookies: We use necessary cookies to enable basic website functionality and maintain your session.
Analytics Cookies: We use Google Analytics and other analytics services to understand how visitors use our website.
Functional Cookies: We store preferences for our developer tools to enhance your user experience.
Performance Cookies: We collect data about website performance and tool usage to improve our services.

02.How We Use Your Information

We use the information we collect for various purposes:

Service Provision

To provide and maintain our web development, AI automation, and graphic design services
To operate and improve our free developer tools and SEO analysis tools
To process your project requests and deliver custom solutions
To provide customer support and respond to your inquiries
To send you technical updates and service notifications

Business Operations

To process payments and manage billing for our services
To analyze website usage and improve our tool performance
To send marketing communications about our services (with your consent)
To comply with legal obligations and protect our rights
To prevent fraud and ensure the security of our platform

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

Supabase: For database hosting and user authentication
Make.com: For processing contact form submissions via webhooks
Netlify: For website hosting and deployment
Google Analytics: For website usage analytics
Payment Processors: For processing payments securely

Legal Requirements

When required by law or legal process
To protect the rights, property, or safety of Creative Brain Inc., our users, or others
In connection with a merger, acquisition, or sale of business assets
With your explicit consent for specific purposes

04.Data Security

We implement appropriate security measures to protect your personal information:

Technical Safeguards

Encryption of data in transit and at rest
Secure authentication systems with Supabase
Regular security updates and patches
Access controls and user permission management
Secure hosting infrastructure with Netlify

Organizational Measures

Employee training on data protection practices
Limited access to personal information on a need-to-know basis
Regular security assessments and audits
Incident response procedures for data breaches

05.Data Retention

We retain your personal information for different periods based on the type of data and purpose:

Retention Periods

Account Information: Retained while your account is active and for 2 years after closure
Contact Form Data: Retained for 3 years for business communication purposes
Tool Usage Data: Aggregated data retained indefinitely; individual usage data for 1 year
Website Analytics: Retained for 26 months as per Google Analytics default settings
Payment Information: Retained for 7 years as required by tax and accounting regulations

06.Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

General Rights

Right to Access: Request copies of your personal information
Right to Correction: Request correction of inaccurate or incomplete information
Right to Deletion: Request deletion of your personal information under certain circumstances
Right to Data Portability: Request transfer of your data to another service
Right to Object: Object to processing of your personal information for direct marketing

Regional Rights

GDPR Rights (EU): Additional rights under European Union data protection laws
CCPA Rights (California): Rights under the California Consumer Privacy Act
PIPEDA Rights (Canada): Rights under Canadian Personal Information Protection and Electronic Documents Act

07.International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

Transfer Safeguards

Standard Contractual Clauses for transfers outside the EU
Adequacy decisions recognized by relevant authorities
Binding Corporate Rules where applicable
Your explicit consent for specific transfers

08.Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us via our contact form https://creativebrain.ca/#contact.

09.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date.
For significant changes, we may provide additional notice via email or prominent website notification.
Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

10.Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Website: https://creativebrain.ca
Address: Toronto, Ontario, Canada
For formal privacy complaints, please include 'Privacy Officer' in the subject line.

Questions about this privacy policy?

Get in touch — we'll respond within one business day.

Website: creativebrain.ca

Address: Toronto, Ontario, Canada